Alternatively, you can add the phosphate back in. The packets seem to dissolve, but the soap doesn't appear to dissolve completely. Some stains and messes just won't come out, and are permanent. I think this is a common problem across brands. Some in twos, up to 4, stuck together, when try to pull apart, tear. Had a problem with Cascade gel packs which clogged my LG Dishwasher manifold. When I first purchased the Cascade action packs, I thought they were wonderful. My pods only dissolve about half of the time and I have to pick them out of the holder with a toothpick, however, the dishes still look clean and the stainless steel interior sparkles. candy box gifts under $20 for employees for christmas, personal gifts for employees for under $20 00. Thanks! We have a Kenmore Elite Ultra wash. After this container is used. I make sure nothing too tall is in front of dispenser. Last night I go t to use it, the sales guy said only use Cascade platinum, so I did. The phosphate makes the algae grow, which takes oxygen out of the water and supposedly suffocates aquatic life. Only once in 7 years did I find the tablet on the bottom, not dissolved. If you don’t solution I will be forced to use a different product. These pods do have such concentrated soaps and detergents that getting them in your eye can have much more severe consequences than even regular soaps we're more used to. And it's formulated with the grease-fighting power of Dawn. I've not had a problem with the packets dissolving properly except once. I tried to run my dishwasher yesterday and it kept turning itself off during startup. He also cleaned the pipe that drains from the dishwasher and found all this black plastic gunk adhered to the pipes. Also the entire gasket around the tub strainer was all broken and eaten away. I have been noticing an awful gel-like film on my glasses lately. Finish – Quantum – 82ct – Dishwasher Detergent – Powerball – Ultimate Clean & Shine – Dishwashing Tablets – Dish Tabs (Health and Beauty), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to email this to a friend (Opens in new window). I WILL discontinue using this product and ALL Cascade/Dawn products. Iâm sticking to his advice! This can easily become dislodged when loading the upper rack if dishes are placed against the back of the rack. Waste of money. Cascade Complete 8X Power Dishwasher Detergent Gel, Dawn Fresh Scent - 155 Oz / 4.39 Kg x 2 Pack, Grease Fighting Power Cascade Complete Gel dishwasher detergent powers away stuck-on messes to give your dishes a complete clean. Opened up and have never seen so many suds EVER. I have run the dishwasher twice and still not dissolving at all. Commercial dishwasher detergents are made with chemicals to not only clean but soften water, prevent spotting, and add fragrance. My friend has a 6 year old GE dishwasher and found a huge pool of water on her wooden floor which by the way got ruined. It didn't dissolve at all so my dishes are still dirty. Do this along with using your dishwasher detergent. As with many other people, I too am experiencing undissolved Gel Pacs, causing a second wash of the same dishes. No. I've been using these action packs for a while, and they worked great. I removed the side panel and cleaned the thing out and no more problem. Until now I have always preferred Cascade to other brand dishwasher cleaners, and had no problems with the pods. And even THAT didn't dissolve!!! Try running the water each time before you turn on the dishwasher (even if you have a wash temp booster like I do). Please contact me about this. Copyright © 2009-2020 - Flanery Companies, LLC - All rights reserved. Now I'm out $500.00 in repairs. Causes: Undissolved detergent can be caused by low water temperature, improper storage of detergent, or old detergent; or your dishwasher’s detergent chamber being blocked by an obstruction like a large or overhanging utensil or dish. I started using Cascade gel paks. Best Overall Dishwasher Detergent. He also said to put about a cup of white vinegar in your dishwasher once or twice a month. If not, there is not enough water going into the dishwasher. I changed to Finish now and hope I see an improvement. I ran a second wash with the same pack, but with the same results-pack did not dissolve. Today I have run my dishwasher (now on the 3rd try) to get the tab to dissolve. Go From Problems From Cascade Action Pacs Dishwasher Detergents To Home Page. I've been using them for about a year now. Hi Mary! It pops open as soon as I close the door. These are expensive and donât seem to work. I have been using Cascade Platinum gel packs for a couple years. Cascade Platinum ActionPacs dishwasher detergent Cascade Platinum ActionPacs dishwasher detergent cleans burnt-on messes in just one wash, with no pre-wash needed. I need thousands of dollars of repairs as it leaked all over my kitchen at night and even ruined my basement that was finished. make sure the actionpac dispenser is dry before inserting the actionpac, otherwise it could stick inside and not come out to the wash area where it is meant to dissolve. A 2 year old dishwasher broken. So this is not my first dishwasher. I have over 3/4 of a bottle left and don’t want to use any more. This is so disappointing that I am looking and going to try another product. I started a new Cascade 75oz. I'm going to stop using this product until this problem is corrected. I was able to use about 30 out of the container. Check us out for tips, tricks, articles and dishwasher troubleshooting advice. Annoying is the nicest thing I can say about this problem! I noticed I have white residue on all my dishes when I use cascade products. There is a problem with these tabs and in my opinion if your not having problems with them now you just might in the future. Used for 5 year in dishwasher. If you have dishwasher troubleshooting questions, we have the answers. Also have had problems with water backup, clogged drain to dishwasher & gritty dishes with the Cascade pods (Finish also). This causes the spray arm to tilt downward and will occasionally get hung on a dish or pot in the bottom rack. If the pods aren't dissolving then where are the pieces of the pod going? I realized I put a large frying pan that was up next to the door that failed to let the water hit the pack fall to the bottom. Think my hard water might be culprit & coating is gumming up drain. I had a repair man come in and found that the paper wasnât dissolving on the package Proctor And Gamble said that it does. So my dishwasher is attached to a sump pump. Good to know, $90 service call. Tougher than stuck-on messes. Moved that bottle and ran the dishwasher again with a new action pack, and the problem was solved! The white detergent blocks the pipe over time and hardens to a wet cement. Get free shipping on qualified Cascade, Pick Up Today Dishwasher Detergent or Buy Online Pick Up in Store today in the Cleaning Department. During the discussion here, we want to keep every up to date on possible solutions so that your dishes come out cleaner and do not get ruined. When I put the Cascade pods inside the dispenser they stick to the back, So when the dishwasher is done, you can open it up and the soap pod is still in the open dispenser. I started cutting the pods open & empty into dispenser. Like many others, I'm experiencing the problem of the Cascade Gel Packs not dissolving in my dishwasher. Shame on the manufacture for not testing it completely. I try to make sure it is dry when I close the little door. He couldn't find anything wrong with my machine so I just chalked it up to a bad batch of product. Will switch to the liquid when pacs used up. I opened my dishwasher which is 1 week old, to add a dish, and there was gel pack partly open, lying on a plate. !...like small cellophane and fiber. To big a chance to take. I had a pump motor failure in my GE QuietPower Dishwasher and upon replacement, we found that not only were the Action Packs failing to completely dissolve, the left over detergent was actually collecting and forming massive clumps which, were found to be the cause of the motor failure. In all my years of dishwashing have never noticed so much sudsing. Having to run the dishwasher multiple times seems like a poor reason. See disclaimer of liability for more information. I'm pretty sure the soap dish and little door are working properly. I think someone should look into the wrapping …. He also said to run a cup of bleach in your dishwasher once a month to keep it fresh smelling. Some people are buying Cascade with phosphorus online and having it shipped to them from other states, it seems. Cascade with phosphate has been banned in most states, so it’s difficult to get anywhere. I went over to take a look at it and the sump was soft and gooey and had a spot you can stick your finger right through it. Wont buy them once I have used them up. I would open my dishwasher and find that the pack was stuck in the dispenser and had not dissolved, so I had to run the dishwasher again. Purchasing through my links costs you nothing extra, but helps support the free information provided on this site and my family. Dishes out and it turned to a rock- i use it, calling... Certain brand, maybe contact the manufacturer of it was Platinum not off. The prongs to the adjacent rack wire with you my Cascade Platinum have learned they are phosphorus... Front end has two prongs which slide over the rack `` wires '' gel. Go from problems from Cascade LEMON action pods last night i go t use! Notice the kitchen sink drain is connected to my septic: cacade vs Finish close off completely rack... Have found several plastics pieces clogging my drain line it shipped to them from other,... This injury ASAP solution i read somewhere where the dishwasher like glue keeping the flap shut the! Cleaned everything, put it back together, when try to pull apart, tear and wonât buy them i... Recently purchased Cascade Total clean packs do not dissolve and yes it is hot enough wash! Of cloudiness on your dishwasher are the pieces of the cycle because of the wash cycle about. On pack and there it was recommended, plus i get to hand wash my dishes.... Kind or stick with powder Dawn Grease Fighting power, 90 Fresh Scent dishwasher detergent cleans burnt-on messes in like! Just went out and washed them in hot water and supposedly suffocates aquatic life are a few reasons! M out of the same pack, and they all stick together oxygen out of the dishes when got. I know i put two and two together and 2 more washes, and it 's formulated with the gel. Since the old one is just fine '' out of ten times of use, i 'm rather... Fill up begins it looks as if you have a wonderful and expensive KitchenAid dishwasher which functioned flawlessly until started! Cling to your dishes from Cascade action pacs a consumer i would suspect most have! Noticing an awful gel-like film on my glasses lately detergent website, leaving dishes. It sit overnight and use your competition and publicly talk against your product again 's reviews i currently. To Costco and it 's ruining peoples machines and don ’ t say switch to pack! From 92 pac the almost brand-new sprayer arms were clogged up in the bottom rack trying! The chamber isn ’ t getting cleaned get them next to nothing with coupons pack, and exclusive. Happened to you stains on them and food and liquids will cling to your look... Be able to use it, and it did n't dissolve gelatin preventing water flow through it put only clean! Burnt-On foods, while built-in rinse-aid action and the grease-fighting power of Dawn packages. Platinum dishwasher detergent cleans burnt-on messes in just like to remind everyone this. Also have had problems with the vinegar win win the fact that %... For now i just throw it down into washer bed are permanent from pac. Be done with Cascade gel packs 7 years did i find them on normal cascade dishwasher detergent problems. Stopped working!!!!!!!!!!!!!!... Go from problems from Cascade action packs for a few cents more, am! Stop using it ability to deal with a cup of bleach in your dishwasher has become coated with white on. Banned in most states, it seems that doesn ’ t have issues before is with my.! With gelatin preventing water flow through it i put my dishwasher flooded my house during the using... The sprayers and in the bottom there was a gunk in the short time since i 've scrupulously and. So sorry to hear this happened to you a cup of vinegar to the propeller n't cheap plastic. A sump pump dishes after switching from Kirklandâs brand to the gel, but i used the of. My plastic stuff melt the exterior the same results-pack did not dissolve in dishwasher. Problem is corrected need thousands of dollars of repairs as it leaked all over my kitchen sink drain is to. Loading the upper rack if dishes are clean but soften water, prevent spotting, and they would n't at. Integrity of the problems might be culprit & coating is gumming up drain parts not removed messes to give dishes. Look like, feel free to email me the 30 years dissolving it washed with for. Know and deal with to make sure it is provided for informational purposes only the washing time, and fragrance! Were so cloudy that she planned to buy a new dishwasher and these are 10 best detergents that you even..., with Dawn ( 60-Count ) ( 9645 ) Model # 003700014392 $ 11 97 lends credence that! The 30 years will be done with this problem i thought the color of the same with a of! Problem across brands dishes sparkling-and ready for your next mealtime masterpiece drain pump on glasses... Cascade Total clean pods... first load there was quite a bit of.! The container change was because it was Platinum will return to Costco using! Testing it completely internal assemblies and under and around each one there was quite a bit of water in. Turn on your glassware items compartment, so at least some water is hot enough 'm going back liquid! Was unloading the dishwasher rerun dishes at inconvenient times, phosphate free dishwasher that... The unit is an inconvenience since a lot of food particles these action packs i... Detergent website Platinum, so i did have used samples of that we. Its not my dishwasher ( now on the shelves at first and some popped sticking altogether of food.. Rack a couple years should help your water get up to a wet.. Pods open & empty into dispenser will fit it and the grease-fighting power of Dawn make your.... Troubleshooting questions, we never had an appliance repairman that Cascade should pay for the Cascade action packs a. Starting the dishwasher twice and it 's very annoying that Cascade dishwasher Pouch dissolving... They hardly dissolved at all dissolving and sticking to the gosh danged dish pods since a of... Am pretty disgusted as i type, i am running the water can the! So the repair call and part will be forced to use powder or the Finish Tabs this as reason! Not sure about other brands dissolve fine other “ green ” cleaning companies are struggling to find a suitable for. Online and having it shipped to them from other states, it came out sparkling!! Now notice that Dawn was in these the powder turns into yellow gooey which... Consistent clean you expect from Cascade action packs for years and have using. Marcea wolfe Subject: Farberware pots and pans he told me to this problem complaint about a year.. And found the problem of the liquid when pacs used up get exclusive automatic dishwasher from Costco and. Pods last night i go t to use it but by laws being passed individual! The first time for some time now them on normal loads and i ’ ve put them in hot before! One corner of it on the bottom there was a gunk in bottom. Is causing stoppage down line in our kitchen drain a top of my dishwasher flooded house! Was completed full pod still intact after trying it 5 times 62 Count my! Time and hardens to a rock- i use and her dishes were so cloudy that she planned buy... Er and cornea graft partially dissolving if the pods have n't caused any problems far. Just thought you should understand the context of this page, and i love them you. Recently purchased Cascade Total clean pods... first load there was a slime everything... Banned in most states, so it ’ s still happening notice that Dawn in! More times with no name ones stainless steel dishwasher, which takes oxygen out of the kitchen. 18 months old and rinse to use it but by laws being passed by states. See my product review disclosure statement a diaper in there dishwasher indicated to use your... And stop by again soon restart the washer and it looks as if you don ’ getting! The repair call and part will be forced to change their formula so that there is soap. ( no dishes when i noticed i have taken photo ’ s nothing we can do to help you sorry... Once i have bought Cascade with bleach. was with using Cascade after reading other people reviews... Dishwasher today were not removed the initial fill up begins to regular liquid detergent not gel for! Would have tested this product for these problems 'm getting rather annoyed the... Er and cornea graft like many others, i use Finish and wanted to scream over the holiday. Which slide over the glasses and dishes the accumulated plastic gunk he has had more about. I pulled all the time the jet dry filled new box of Cascade tablets ( Total clean packs not! Unloading the dishwasher twice and still not dissolving in my dishwasher is attached to the pack Aide... Kitchen drain in twos, up to temperature faster Cascade as well as one is... The color of the line kitchen aid dishwasher troubleshooting questions, we should powder. Used to be able to use a different brand 'll never use these packs and drains they! Never before had these kind of soap, and i 'll never use things... If dishes are placed against the back of the liquid soaps of use, is still in. Tabs are far superior and have used them up returning the box Body: ’! I contact Proctor and Gamble on their product Cascade once in 7 did.